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Vote for Your Favorite Retailer

The nominations are in, and now it’s your turn to decide!
Cast your vote today and help shine a spotlight on the retailers leading the way in last-mile home delivery. This is your opportunity to recognize the outstanding individuals and teams whose dedication, innovation, and execution make the final mile a seamless experience for customers.

Voting is open from January 15 – March 4th, 2026

Category: Furniture

Best Overall Showroom Retailer
The Best Overall Furniture Showroom Retailer sets the standard for excellence through a thoughtfully curated selection, inspiring showroom experience, and exceptional customer service. With knowledgeable staff, transparent pricing, flexible financing, and a commitment to quality, innovation, and sustainability, this retailer delivers a seamless shopping journey and stands out as a true industry leader.
Best Customer Service Experience
This category recognizes retailers that excel in providing exceptional customer service, personalized interactions, ease of shopping, efficient checkout processes, and overall satisfaction throughout the customer journey.

Category: Appliances

Best Overall Appliance Retailer
The Best Overall Appliance Retailer sets the industry standard with a broad selection of leading brands, exceptional customer service, transparent policies, and competitive pricing. Their commitment to quality, sustainability, and innovation ensures a seamless customer experience and cements their position as an industry leader.
Best Customer Service Experience
This category recognizes retailers that excel in providing exceptional customer service, personalized interactions, ease of shopping, efficient checkout processes, and overall satisfaction throughout the customer journey.

Category: Health/Fitness

Best Overall Health/Fitness Equipment Retailer
The best health/fitness equipment retailer experience entails a seamless combination of high-quality products, knowledgeable staff, and exceptional customer service. It begins with a diverse selection of top-tier fitness equipment, curated to meet a range of needs and preferences, from cardio machines to strength training gear. Staff members are well-trained and readily available to offer expert guidance, helping customers make informed decisions based on their fitness goals and requirements. Additionally, the retailer prioritizes convenience and satisfaction, offering services such as efficient delivery, professional installation, and responsive after-sales support. Overall, the best fitness equipment retailer experience is characterized by a commitment to excellence and a dedication to helping customers achieve their fitness aspirations with confidence and ease.

Category: Home Improvement

Best Overall Home Improvement Retailer
The best overall home improvement retailer embodies excellence across all aspects of its operations, setting a benchmark for the industry. Renowned for its extensive range of high-quality products, spanning from tools and materials to appliances and decor, this retailer offers customers everything they need to tackle home improvement projects with confidence. Their commitment to exceptional customer service is evident in their knowledgeable staff, who provide expert advice and assistance, as well as in their convenient shopping experiences, which may include user-friendly online platforms and efficient in-store layouts. Transparent pricing, flexible financing options, and reliable delivery and installation services further enhance the customer experience, while their dedication to sustainability and community engagement demonstrates their commitment to making a positive impact beyond the realm of retail. With a reputation for reliability, innovation, and customer satisfaction, this retailer earns recognition and accolades for its outstanding contributions to the home improvement industry.

Category: E-Commerce

Best Overall E-commerce Retailer
The Best Overall eCommerce Retailer exemplifies digital retail excellence across every touchpoint of the online shopping experience. This retailer sets itself apart with a seamless, customer-centric platform that combines innovation, convenience, and brand storytelling to create an engaging and intuitive journey from discovery to delivery. Renowned for its wide-ranging product assortment, curated with care and precision, the brand demonstrates an unmatched ability to anticipate consumer needs and trends. From personalized recommendations and live support to user-friendly navigation and fast, reliable fulfillment, every element is designed with the customer in mind. Their success is rooted not only in strong performance metrics but in their values—transparency, accessibility, and a deep commitment to customer satisfaction. Whether through sustainable practices, inclusive marketing, or tech-driven innovation, this retailer leads by example in redefining what modern eCommerce can achieve.